Al Young - 02/2023
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Staff was very professional. They responded in a timely manner to any concerns or issues we may have had and they created the perfect outdoor pool for my family. The process was easy because they worked with us from the beginning to the end. If you’re looking for a customized pool at great pricing, I strongly recommend Martin Pools. AYl
Kristin Baker - 02/2023
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We decided on a pool post Covid – yikes, price hike for sure! We had several companies to choose from, but Kerry Martin Pools was the most thorough in terms of design, cost, and time-line. We did have to schedule a visit in the showroom to kick off the process, but it was worth the time and effort. Absolutely no hidden details and no pressure. We were kept up to date with email communications and phone calls. The project finished on time too. One mild hiccup along the way; in the end, we are pleased with all the work (pool, pavers, enclosure). Definitely would recommend!
Jason Bailey - 01/2023
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Communication was open and timely. Time-line of construction was accurate. Responded to questions or concerns promptly and either answered questions or addressed concerns quickly.
Kay Masen - 01/2023
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We hired Kerry Martin Pool Builders to build our in-ground swimming pool and screened enclosure. They fulfilled every promise, stayed on budget and on schedule, and were very professional every step of the way. Highly recommend.
Walking By Faith Diane D - 4 months ago
All I have to say, if you are thinking of building a pool and looking for professional and outstanding service…..look no further! Kerry Martin Pool and Spa, from start to finish was nothing but AMAZING! The entire staff was outstanding!
Kyle design our pool and we loved it. From there, after contract was signed, we couldn’t wait until they started. What he designed, is what we received and more! Of course, Donna keeps everything together in the office. She kept us abreast during the entire process. If something needed to be change we were notified ahead of time. This was our first built pool and felt comfortable through the entire process. Brian, I can’t leave out, he was very knowledgeable and responsive if I had questions. Last, the ones who did it all, the contractors were professional! Thank you, we could not be more happy in Kerry Martin Pool & Spa.
Penny Mefford - 01/2023
Positive: Quality
Martin Pools started our job on time and finished it only one month late (not their fault as there were supply issues). This is a far better result than other neighbors have had from other pool companies. Ours was a big pool/spa complex with a large travertine deck and screen enclosure. Martin cleaned up the job site every day, managed a myriad of subs, and kept us as informed as possible throughout the process. Once done, they are very responsive to any issues and offer a 5 year guarantee. Glad we picked them!
Rebecca Schukay - 01/2023
Overall experience was great. Any issues I had during and after installation were addressed quickly. I do wish I had been advised to cap my sprinklers prior to initial dig. I also think a bit longer tutorial on operating the pool equipment would have been beneficial.